GDPR Compliance

UK GDPR Compliant

Last Updated: December 2023

1. Introduction

LumoParade is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our commitment to protecting your personal data and your rights under UK data protection law.

2. Our Commitment to GDPR

We process personal data in accordance with the principles of UK GDPR, ensuring that data is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Retained only for as long as necessary
  • Processed securely with appropriate technical measures

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To fulfill our contractual obligations to provide gaming services
  • Legal Obligation: To comply with applicable UK laws and regulations
  • Legitimate Interests: For platform security, fraud prevention, and service improvement

4. Your Rights Under UK GDPR

4.1 Right of Access

You have the right to request access to your personal data and receive a copy of the information we hold about you.

4.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

4.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the original purpose.

4.4 Right to Restrict Processing

You can request that we limit how we use your personal data in certain situations.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

4.6 Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Rights Related to Automated Decision-Making

You have rights regarding automated decision-making and profiling, including the right not to be subject to decisions based solely on automated processing.

4.8 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Exercising Your Rights

To exercise any of your rights under UK GDPR, please contact us at:

Email: gdpr@lumoparade.games
Subject Line: "GDPR Request - [Your Request Type]"

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by up to two additional months, and we will inform you of any extension.

6. Data Protection Officer

For any data protection inquiries or concerns, you can contact our Data Protection Officer at:

Email: dpo@lumoparade.games

7. Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113

8. Data Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK government
  • Standard contractual clauses
  • Binding corporate rules
  • Other approved transfer mechanisms

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with UK GDPR requirements.

10. Updates to This Policy

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.

11. Contact Us

For any questions about our GDPR compliance or data protection practices, please contact us:

Email: gdpr@lumoparade.games
Website: www.lumoparade.games